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Privacy Policy
Last updated: 2 February 2026
1. Who We Are
Manage CRE ("we", "us", "our") recognises the importance of protecting the privacy and rights of individuals in relation to their personal information. This Privacy Policy explains how we collect, hold, use, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. What Personal Information We Collect
To provide our commercial sales, leasing, and asset management services, we collect information including:
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Contact Details: Names, email addresses, phone numbers, and residential or business addresses.
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Property Information: Details of properties you own, are interested in purchasing, or are currently leasing, including title records and ownership history.
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Financial & Identification Data: Information required for AML/KYC (Anti-Money Laundering) checks, such as driver’s licenses or passports, and financial details relevant to property transactions, credit checks, or leasing.
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Professional Details: Occupation, employer, and ABN/ACN for commercial dealings.
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Technical Data: IP addresses and cookies when you interact with our website.
3. How We Collect Personal Information
We collect information through:
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Direct Interaction: Enquiries at inspections, phone calls, emails, and website forms.
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Transactions: During the preparation of sales contracts, agency agreements, or lease documents.
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Public Records: Land Title searches, ASIC registers, and property data platforms (e.g., CoreLogic).
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Third Parties: Referrals from solicitors, mortgage brokers, financial advisers, or credit reporting bodies.
4. Why We Collect and Use Your Information
We use your personal information to:
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Facilitate Sales & Leasing: Market properties, manage inspections, and process offers/contracts.
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Asset Management: Manage commercial tenancies, property maintenance, and rent collection.
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Due Diligence: Conduct necessary credit checks and identity verifications (AML/CTF compliance).
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Communication: Provide market updates, property reports, and respond to enquiries.
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Administration: Manage billing, internal records, and legal obligations.
5. Disclosure of Personal Information
We may disclose your information to:
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Parties to a Transaction: Prospective buyers, sellers, landlords, or tenants as required to facilitate a sale or lease.
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Professional Advisers: Solicitors, conveyancers, and accountants involved in a transaction.
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Service Providers: Property portals (e.g., Realcommercial.com.au), photographers, signage contractors, and IT/cloud providers.
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Credit Agencies: For assessing tenant or guarantor applications (including agencies like CreditorWatch).
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Regulatory Bodies: Government authorities where required by law.
6. Direct Marketing
We may use your details to send you information about new listings or market insights. You can opt out at any time by clicking "unsubscribe" in our emails or contacting us directly. We do not sell your data to third-party marketers.
7. Security of Information
We take reasonable steps to protect your data from unauthorised access or loss. This includes secure digital storage, password protection, and physical security for paper files. While we strive to protect your data, no method of transmission over the internet is 100% secure.
8. Access, Correction, and Complaints
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Access: You may request access to the information we hold about you.
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Correction: If your details are incorrect or out-of-date, please let us know so we can update them.
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Complaints: If you believe we have breached your privacy, please contact us at the details below. If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
9. Contact Us
For any privacy-related enquiries, please contact:
Manage CRE Attn: Privacy Officer Email: admin@managecre.com.au Address: 10/2996 Logan Road, Underwood QLD 4119
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